Giving

Frequently Asked Questions

• How do I give online?

  To give online, please follow these steps:

  1. On your location’s giving page, click the Give Online Now button to see the list of giving opportunities, and then click the fund you wish to support.
  2. In the amount box, type in the dollar amount you wish to give or select the amount.
  3. Enter your Name and email.
  4. Enter your card or bank account information.
  5. Verify the summary of your giving information.
  6. Click the Complete Gift button.

• Do I have to create a login to give online?

  It is not necessary to create an online account to give online, but an account will be created automatically after you have given. Our system will automatically match your giving based on your billing information and email address. With your account, you will be able to edit your contact information, view your giving history, print a giving statement, edit/save payment information, and edit your recurring gifts. Additionally, with saved billing and payment information, you can complete your online gift in fewer steps.

• How do I set-up a recurring gift?

  To setup a recurring gift, please follow these steps:

  1. On your location’s giving page, click the Give Online Now button to see the list of giving opportunities, and then click the fund you wish to support.
  2. In the amount box, type in the dollar amount you wish to give or select the amount.
  3. Click the Make this a Recurring or Future Gift button.
  4. Using the Given drop-down list, select the frequency (weekly, monthly, etc).
  5. Enter the date you want the gift to start processing.
  6. Enter your Name and email.
  7. Enter in your card or bank account information.
  8. Verify the summary of your giving information.
  9. Click the Complete Gift button.

• How do I make changes to my recurring gift?

  To edit your recurring gift, please follow these steps:

  1. Log in to your online giving account here or click Giving Profile at the bottom of the website.
  2. In the left sidebar, enter your phone number or email to log in.
  3. Click on the Recurring Gifts tab.
  4. Click the Edit button to make changes to your scheduled contribution.
  5. On this screen, you can change your donation amount, the frequency of your gift, and the next start date.
  6. Once your changes are complete, click the Next Step button.
  7. On this screen, you can update your billing address, select a different payment method, or create a new payment method.
  8. Once your changes have been made, click the Next Step button.
  9. If everything looks correct, click the Submit button.

• Can I change the designation of my recurring gift?

  To change the designation for your recurring gift, you can contact the church finance team, or you can delete your current recurring gift and create a new one for the designation you wish to support.

• How do I stop my recurring gift?

  To delete your recurring gift, please follow these steps:

  1. Log in to your online giving account here or click Giving Profile at the bottom of the website.
  2. In the left sidebar, enter your phone number or email to log in.
  3. Click on the Recurring Gifts tab.
  4. Click the Delete button next to the scheduled contribution you wish to remove.
  5. Click the OK button to confirm the delete.
  6. Verify your schedule is no longer visible in the list.

• How do I make changes to my online giving profile or saved payment information?

  To make changes to your online giving profile, please follow these steps:

  1. Log in to your online giving account here or click Giving Profile at the bottom of the website.
  2. In the left sidebar, enter your phone number or email to log in.
  3. Click on the Profile link.
  4. In the Contact Information section, you can update your phone number(s), email address, and mailing address.
  5. In the Your Saved Payment Methods section, you can edit and delete your saved payment methods.
  6. After making any profile changes, make sure to click the Submit button under the Gift/Visibility Permission section.
  7. Click the OK button.

• How do I update my address on my online giving profile?

  1. Log in to your online giving account here or click Giving Profile at the bottom of the website.
  2. In the left sidebar, enter your phone number or email to log in.
  3. Click on the Profile link.
  4. In the Contact Information section, you can update your phone number(s), email address, and mailing address.
  5. Click the OK button.
  6. After making any profile changes, make sure to click the Submit button under the Gift/Visibility Permission section.